Delivered properly. Returned responsibly.
White-glove delivery across Edmonton and Alberta, with a transparent return policy designed to protect your purchase.
Shipping Policy
After placing an order, expect delivery within 4 to 6 weeks. For the most accurate timeline (expected week/day), contact our sales team.
In-stock items are typically delivered within one week of purchase.
Delivery within the Edmonton area may vary based on scheduling and availability.
Delivery outside Edmonton starts at $199 and may increase depending on distance and location.
Customers are contacted prior to delivery to arrange a convenient date and time.
Delivery times are estimates and may be affected by manufacturer delays, weather, or unforeseen circumstances.
Return & Exchange Policy
Returns accepted within the applicable return period, subject to inspection and approval.
All approved returns are subject to a 25% restocking fee.
Original delivery/transportation charges are non-refundable and deducted from any refund.
Returned merchandise must be in original condition — free from damage, stains, odors, or misuse.
Customers are responsible for return transportation costs unless otherwise approved by management.
Non-Returnable Items (final sale)
- Custom or special-order merchandise
- Floor models sold "As-Is"
- Clearance and liquidation items
- Any item marked final sale at time of purchase
Important Notes
Inspect all merchandise upon delivery and report concerns immediately.
Minor variations in color, texture, grain, or finish may occur due to manufacturing and are not defects.
Trendz Furniture reserves the right to refuse returns that don't meet these conditions.
For questions about shipping, delivery, or returns, contact the store before placing your order.
Contact
Email info@trendzfurniture.ca or call 587-982-2609.
Store hours: Monday–Saturday 11:00 AM – 8:00 PM, Sunday 12:00 PM – 6:00 PM.